Blog 2017-06-07T02:53:01+00:00

Blog

Telling the untold

A few years ago, I was invited to a meeting of “study abroad stakeholders”, the topic, student traveler safety. Attendees would include international education program providers and security officers, professional membership organization personnel, insurance executives, and federal officials, including Homeland Security, plus me, a parent.

Frankly, I felt surprised to have been invited. These were stakeholders, after all, experts, insiders who understood the inside of international education. My child had died during his study abroad. Except for knowledge from a broken heart, what were my credentials?

I asked this question of the gentleman who’d phoned to extend the invitation.

“You might be able to say what no one else will say,” he replied.

I’d never been a brave person, so I doubted my inviter’s words. But I was curious, and curiosity won. I agreed to attend.

On the day of the meeting, our group filled one long conference table. At one end, a facilitator who periodically asked questions, steering the conversation, but not directing it. At the other end, a note taker.

Mid-afternoon, nearing a long day’s conclusion, one of the program directors said, “Well, you know, most of ‘em are drunk.”

Them. Study abroad students. Especially the dead ones.

I’d heard this line of thinking before. I was pretty sure everyone in the room had heard it before. In fact, if I’d not been present, perhaps some would have nodded their heads, mumbled agreement.

Instead, stillness, silence. What could anyone say? The dead kid’s mom was in the room.

For me, inside, it was a strange moment. Hard words had been spoken, but I was not filled with anger, or even resistance. Not fear, though surely sadness. Mostly, questions rumbled through me.

What is this program provider really saying? That the role of alcohol makes a child’s death less painful for loved ones? That the role of alcohol absolves the industry from addressing student death? Why does this person’s comment feel like a defense against something else?

“Show me,” I said.

“Show you what?” the director replied.

“Show me the research that proves what you say.”

Sitting across the table, the professional eyed me. Of course, this person couldn’t show me research. Real research is based on real numbers. The student travel industry doesn’t count and report much bad news.

“You know what, I don’t believe what you say—that most students are drunk—at least not across the board. Perhaps by city. Or country. Perhaps by school or some other grouping. But why wouldn’t you want to know where alcohol-related risk is highest? Why wouldn’t you want research to inform your programs?”

I paused, “…As long as you don’t count and report, you don’t know…so you can say anything you want,” and then, suddenly, this, “And so can I.”

Perhaps no one in the room understood what had just happened. Thomas’s death was making me brave.

Still, it would take time to meet the right people. Ros, a woman who knows bereavement from the inside and still manages to get up every morning and find the children of others, young learners whose “life-changing educational experience” included death or injury. It would take months and years for us to forge an alliance built upon one goal, transparency.

It would take time to try solutions and fail. Write some letters? Prepare to be ignored. Press your legislators? Expect roadblocks, not to mention the gutting of a law’s intent. Identify interested reporters? Know that any day’s news will circumvent you.

How did we end up in this place where the ideals of education—inquiry and fact-based truth—are shed for ambiguity?

Yes, it would take time for Ros and me to understand the core issue with student traveler safety.

The study abroad industry keeps secrets.

~

For suddenly bereaved parents, horrible as it is to lose your child, death during study abroad brings a particularly complicated grief. Of course, we want our son or daughter alive and returned. But short of this, we want facts. We want facts placed in a context, and we want to be able to trust the people who are telling us those facts. After all, details from our child’s last-lived moments are all that is left.

For programs aspiring toward the highest levels of professionalism, three virtues should be indispensible. Truth. Justice. Humanity. But in a world where success is measured in recruitment numbers and quarterly budgets, is virtue even possible?

Since student safety incidents occur off American soil, the things we expect would happen do not. Though eventually there will be a death certificate, there’s usually no independent investigation. This means that an event narrative can be slanted in whatever way boots-on-the-ground need it to slant. Families are literally out of their minds with grief. And every one else has an agenda. Study abroad programs. Home universities. Host countries. The State Department. Insurers. Lawyers. Even professional membership organizations.

Facts get sorted. Some step forward, some step back, or even disappear. Opinions are formed, too, and an account that supports those opinions. All of this happens quickly, so that by the time a family returns to some measure of lucidity it’s too late to get at fact-based truth, much less justice or humanity.

After Ros and I had spoken with enough families, academic experts, industry insiders, and legislators, we realized the only way forward would be through Ros’s growing stack of three ring notebooks filled with news stories from the Internet. For one thing, legislators and reporters, but really anyone we spoke with, wanted to understand the scope of the problem, which meant producing one thing, a death count.

In 2013, Congressman Sean Patrick Maloney (D-NY), in advance of writing transparency legislation, put a couple of interns on data entry. These young people were given access to Ros’s work. Since Maloney’s office was looking for cosponsors, they entered her information onto an Excel spreadsheet and organized it by Congressional districts. Wide pages, filled with narrow rectangles and the tiniest font, student deaths and injuries state-by-state, were the resulting product.

Once Maloney’s sheets were formed, Ros continued putting safety incidents into an Excel spreadsheet. As she’s often said, “One student led to another and another and another.” So subsequent students were entered in the order in which they were “found”, which was rarely chronological. The upshot? Ros’s binders and Maloney’s spreadsheets mixed up years, as well as incident type.

As the years have passed, as incident numbers have continued to increase, the structure of both binders and spreadsheets has become unwieldy. Recently, Ros and I have begun a massive reorganization, sorting incidents from present to past, then by incident type, as in “lethal” and “non-lethal”. In doing so, we’ve become certain that we’re counting students who would never be counted by the industry.

For example, the widely reported 2016 Forum on Education Abroad report, counted four student deaths that had generated insurance claims during the year 2014. Their tabulation contrasts ours, which included fourteen deaths, including whole categories of students we believe The Forum Report missed. Graduate students; high school students; students traveling through federal grant programs; students who are foreign-born, but attending a US educational institution; students studying abroad for internships, mission trips, religious trips and performance trips; students doing pre, post, and intra-program travel; students whose program is not a Forum member, and more. *

Please understand, this is not meant as a criticism of The Forum’s efforts as much as a caution. The study abroad industry should anticipate an undercount from membership organizations, simply because such organizations inevitably focus on certain populations and not others.

~

“Great. Just what we need. A couple of sad moms collecting newspaper clippings…”

So read Internet responses to a recent Associated Press article about PSA’s work.

Another said, “They count high school students!”

One went on to recommend that we should “let professionals do their work”, while the other referred to student categories PSA includes, as if we do not understand how to think about tallies.

As consumers, most of us have an intuitive grasp of commerce. For example, many of us would not be surprised to learn that many industries resist transparency, especially around safety.

However, what is surprising is this industry’s rejection of transparency, particularly with regard to safety data. For one thing, the business of education is meant to be about students, our children, our nation’s future.

Indeed, the dominant narrative of education is one of service, a noble, even sacred mission, with international education perhaps the noblest sector of all. The student travel industry not only educates our young people, they foster human connections around the world, including the possibility of world understanding, with students as “American ambassadors”.

We believe this to be the study abroad industry’s preferred narrative, a current and fabulous spin. It allows for a number of unexamined ideas to be conflated with growth-enhancing messages.

Study abroad students are crucial to America’s image around the world.

The safety of America’s study abroad students is priority #1.

The student travel industry must grow.

The student travel industry must continue without impediments, particularly laws.

For those of us on the loss side of study abroad, branding, marketing, enrollment, and budgets are easily recognized as industry priorities. Safety, not so much. As a whole, the industry has powerfully resisted calls for transparent comprehensive safety data.

It is worth noting language from The 2016 Forum Report. In spite of many methodological failures, the report opens with these words: “The chief conclusion of this report provides a measure of comfort in concluding that, at the very least, study abroad does not carry a greater risk of death than does domestic education in the U.S.”

Really? Or instead, is it this? Without transparency, anyone can say anything.

The experience of becoming bereaved arrives abruptly. Understanding arrives gradually. For Ros and me, what we know now is straightforward and devastating. What happened to our sons is not unique. Study abroad deaths are always horrific, often preventable, rarely counted, and never transparently examined. Why did we ever imagine the student travel industry to be different than any other industry?

Now, when I recall that long ago stakeholder meeting, the program provider’s comment, “most of ‘em are drunk”, actually makes sense. Comforting the industry. Comforting legislators. Comforting future students and families. How seamlessly this stakeholder had shifted from student safety to comforting the industry to blaming the dead.

Pro-growth messages require comfort. Real data might not be so comforting.

~

Over the next months, PSA will work with our web developer to publish a history of lethal and non-lethal incidents during study abroad.

For PSA’s website, we will not use Excel. Instead, we’ll use what we hope is a user-friendly five-column format that allows for narrative. The first three columns will be filled with basic information (death date, name and basic demographics, home university, study abroad program, and country of study). Biographical and death information will occupy the last two columns. Thus far, we have formatted student deaths from 2011-2017.

To all readers, we believe that study abroad is a 24/7 exposure. Therefore, we will count broad categories of students, from the time they go until the time they do or do not return.

To bereaved families, where our work falls short, please email us so we can make corrections, including additions and deletions.

To the study abroad industry, we say the same, though with one caveat—student categories will remain broad.

Reframing student travel to include safety transparency will mean adjusting the narrative about international education. This shift will be uncomfortable for many. Please know, at PSA we will do our best to keep foundational principles to the fore.

  • Each study abroad student is someone’s child.
  • Transparency is critical to student safety.
  • Those of us who know the dark side of study abroad can no longer expect the study abroad industry to voluntarily disrupt their preferred narrative.

In the truest sense of the word, bereaved families are study abroad’s stakeholders. Like no other, we understand precisely what is at stake. It is time for our dead and injured to tell their stories.

~

* For more information, please see PSA’s Blog “Scientific research versus The Forum Report” (March 13, 2017): http://protectstudentsabroad.org/to-begin-again-3-2/

Advice to an industry, from the loss side of study abroad’s ledger

When working with newly bereaved families, please understand the following:

(1) Someone’s child left home on hope and a promise and instead died or was injured far from home.

  • Understand this to your core and express your sympathy
  • Be always mindful that, simply by offering your program, you are part of a devastating chain of events
  • Many of the ways that student death or injury could have been prevented will be obvious with hindsight
  • For families and survivors, the horror of this event will be physically and psychologically experienced, over and over again without warning, for days, months, and years—this is one of the hallmarks of trauma
  • The lives of the immediate family, extended family, and even entire communities will be forever altered
  • For the survivors, the extreme level of grief and trauma results in emotional, physical and financial damage that will never end
  • Understanding these basic facts about grief is not about admitting culpability—that is an entirely separate question—understanding these basic facts is about retaining your own capacity for compassion
  • In the face of someone else’s suffering, your first priority must be to remain faithful to your own humanity, which should cause you to prioritize those who are newly bereaved
  • When expressing your deepest sympathy to the newly bereaved, you must know that this child could have been anyone’s child, even your own

 

(2) “We are doing everything in our power to gather the truth of what happened to your child, and we will share this information with you as soon as it is available. ”

  • Say this and mean it
  • Death during study abroad brings together particular details—the student, far from home, may have suffered a violent death, with no possibility of an intact body—under these circumstances, the grief of survivors is “complicated”
  • Psychologist Dr. Pauline Boss has described this type of complicated grief as “ambiguous loss”
  • The absence of truth about what happened to a family’s child will only amplify the complicated nature of grief
  • Do not run a study abroad program that claims integrity if you cannot be truthful and transparent about every detail that led to student death

 

(3) Study abroad programs often proclaim, “Student safety is our first priority.” Bereaved families respond, “Really?!”

  • Given this industry’s fondness for growth, and yet its resistance to transparency, it’s difficult for those of us on the loss side of study abroad’s ledger to believe that student safety is priority #1
  • Bereaved families believe that student safety is a priority for the study abroad industry—just not #1
  • What value should we believe this industry places on student safety, when it willingly counts and reports students as they go, but will not count and report students if they do not return
  • The study abroad industry must expect that bereaved families will suddenly see through industry claims of safety to recognize something else: on the front end, marketing, and on the dark end, lawyers, insurers, and boards
  • The study abroad industry must understand that for a student’s family, on the front end, we believed we were giving our child a precious gift, the world—on the dark end, there’s a corpse in a box, ashes in a can, or no body at all
  • For bereaved families, conclusions about what to do with this sudden reality will arrive quickly—for others, more slowly

 

(4) Post-death and injury protocols must include superior communication, program changes, and continued help for survivors.

  • It is likely that an entire group of students has been placed at risk
  • It is also likely that an entire group of students has been traumatized
  • If the program is meant to continue, expect to make radical programming changes for surviving students
  • Death has become your subject—to ignore this fact strips survivors of their reality
  • To ignore death also strips program professionals of their humanity
  • Facilitate communication between the bereaved family and surviving students and instructors
  • Facilitate travel for bereaved parents and pay for it
  • Do not pressure bereaved families to sign legal agreements in exchange for information or travel
  • Expect to follow up with the dead or injured student’s family and peers indefinitely

 

(5) When issuing public statements about a study abroad student’s death…

  • Someone’s son/daughter/grandchild/cousin/friend has just died and this person’s life and death are now your subjects
  • Because many newly bereaved families initially believed their child to be study abroad’s first death, and because we gradually learn of other families like ours, we come to understand that students and families have never had the benefit of truly informed consent
  • We also gradually comprehend that your industry has profited from this lack of transparency
  • So, in this context, words matter—
    • We’ve raised our sons and daughters to the point where they are no longer children, nor are they adults—they exist in transition between childhood and adulthood, a passage marked by intense schooling, high expectations, and psychological pressure
    • Our newly dead and injured sons and daughters, as students, should continue to be called “students”—and your study abroad program should continue to be called “study abroad”
      • When issuing public statements, do not shift your language from “student” and “study abroad” to “traveling man” or “traveling woman”
      • Suddenly referring to your student as a “man” or a “woman” sounds calculated
      • Suddenly referring to your student as a “traveler” sounds calculated
      • Suddenly referring to your student as “an American traveler who died” sounds calculated
    • Do not use a compound sentence joined by the word “but”
      • For example, never say “this is obviously a tragic occurrence, but one that is rare during study abroad”
    • We hear this type of language and recognize it as abrupt, awkward, convenient, manipulative, disingenuous and designed to gain an early spin on the narrative
  • Do not shift your public statements to quasi-related material
    • For example, do not use concurrent media interest to instruct readers about how to shop for “good” programs—this information is useful, but not now
    • Do not list ways to minimize risk, such as not drinking alcohol while abroad—again, useful, but not now
    • Do not make weird and unproven analogies, such as “students are more likely to die on their way to the airport than on study abroad”
    • Setting aside the methodological deficiencies of the 2016 Forum report, do not cite this report and claim “study abroad is safer than studying on campus”
    • Do not make statements about how many students your program has educated—as if to imply that the tragedy of this student’s death can be lessened by large enough enrollments
  • We the bereaved understand that the aforementioned categories of public statement are not for the benefit of newly bereaved families
    • Such statements reveal the spokesperson’s wish to shift the subject from a specific student’s death or injury to a more general pro-growth message
    • Ask yourself, “Who are these statements being made for?”
    • The aftermath of student death is never the time to issue public reassurances to your industry
    • Speak to boards, donors, insurers, prospective students and their families elsewhere

 

(6) The study abroad industry must understand that bereaved families are not the enemy. We remember how much our sons and daughters believed in the transformational potential of student travel. We remember how we believed, too.

  • Our child’s death necessarily means we view your industry in a way that we never imagined
  • Our changed perception will likely spill over into how we view you—and this may be uncomfortable for you
  • In your efforts to deal with us, you may feel misunderstood—this impression may or may not be true
  • In your efforts to deal with us, you may feel that you, too, are a victim—you are not
  • We understand that you are concerned about liability, and this may cause you to feel fear
  • Resist pressure to become the mouthpiece for your institutional employer, whose worry about liability may be significantly greater than your own
  • You have a personal choice to make: defensiveness or compassion
  •  A student’s death should change you—this change will be how you know you’ve retained your humanity
  • Please choose your humanity

 

Scientific research versus The Forum Report

In March of 2016, The Forum on Education Abroad, which is the standards setting body for the study abroad industry, issued the following paper, Insurance Claims Data and Mortality Rate for College Students Studying Abroad.

When Ros and I read The Forum Report, to say we were disappointed does not begin to capture our feelings. For several years, we’d been asking both the study abroad industry and state and federal legislators for transparent and comprehensive safety data. This was not the product we’d ever imagined. For one thing, there were so many issues with the paper’s research methods*. But even more, The Forum Report began with its conclusion, and Ros and I had a bad feeling about what purpose this conclusion might serve.

Key Finding: College students studying abroad are less likely to die than college students studying on campuses in the U.S.

The Forum Report’s “key finding” is based on three data sources, all of them flawed, though in different ways:

The Critical Incident Database (CID):

  • CID is The Forum’s own tool
  • CID was launched in 2012, with 2014 as its first reporting year
  • CID asks broad categories of questions (this is a good thing)
  • CID participation is voluntary (this results in something called self selection bias, which is problematic)
  • The Forum guarantees confidentiality to CID participants (this makes independent review of claims impossible, which is problematic)
  • During 2014, with Forum membership around 650 schools, 38 responded to CID (~6% participation)
  • In 2014, CID reported no deaths

The Turner Study:

  • The Turner Study is a pilot study looking at student deaths on campus
  • A pilot study’s purpose is to test feasibility for a larger study (to date, no further study)
  • Turner’s objective was to look at leading causes and rates of mortality for students at a sample of US institutions of higher education
  • Surveys were sent to 1154 American College Health Association member institutions; 166 schools returned the survey (~14%)
  • Data arrived in widely varying formats
  • Turner found an all-cause mortality rate** of 22.4

Insurance Claims Data:

  • Two large insurers of higher education, Cultural Insurance International (CISI) and HTH Worldwide (HTH), volunteered their data to the Forum
  • 2014 claims data reflected 146,898 study abroad students
  • In general, using insurance data for research intended to inform public policy is problematic for several reasons:
    • Actuarial data is geared to answer one question: How many policies must be sold to offset claims?
    • Not everyone who can make a claim does—a claim may be made through another insurer, or not at all
    • Actuarial data cannot represent populations outside the insurance pool
  • During 2014, four student deaths generated claims

These four insurance company deaths formed the basis for The Forum Report’s key finding. Using Open Doors*** data to estimate that same year’s number of students studying abroad, they calculated an all-cause mortality rate for study abroad of 13.5. The Forum then compared this number with Turner’s home campus death rate of 22.4. Thus, their claim of study abroad as safer.

Aside from fundamental pitfalls born of comparing data that is “apples and oranges” (as CID, Turner, and the insurance data are), The Forum Report fails as a scientific study for the following reasons:

  • No named author(s)
  • No abstract
  • No hypothesis
  • No review of the literature
  • No definition of terms
    • For example, how is “death” defined? Who is included? Who is excluded?
    • The definition of death can explain what we believe to be an undercount
  • A poorly written methods section****
    • No expert reader we consulted can precisely say what was done
    • For this reason, experts told us no scientist could replicate this study, which means no possibility of peer review*****
  • As listed above, there are problems with all three data sources
    • Voluntary, with low participation rates
    • Confidentiality for all
    • Data represents a limited scope of time
      • Was 2014 a representative year?
    • The authors did not question 13.5 as a reasonable all-cause mortality rate
    • Experts familiar with youth mortality research suggest this number is “implausibly low”
    • Neutrality is foundational to scientific research, yet bias permeates the entire Forum Report
      • “Key Finding” appears first
        • A scientific research paper places findings and opinions in the conclusion section
      • Potential legislation is cited by The Forum as the reason for this paper, as well as “reassurances” to the industry and future study abroad families
    • The Forum Report is published in a Forum publication, which again means no peer review

For these reasons, ProtectStudentsAbroad has concluded, though The Forum Report looks sort of like a research study, it is not. It is an “industry report”, written by the industry for the industry.

Industry reports are common to for-profit corporations, where business success depends upon budgets, quotas, and organizational control derived by powering through narratives. Industry reports are not intended to protect human safety. They are meant to drive business.

Indeed, four months after The Forum released its report, a University of Wisconsin student died. Beau Solomon was murdered while studying abroad with third party program John Cabot University in Rome.

In the aftermath of Solomon’s death, news headlines read, Despite Beau Solomon Death, Few Students Die on Study Abroad (Newsweek) and Despite Rome murder, study finds students are less likely to die abroad (Christian Science Monitor). Articles quoted study abroad senior leadership, including Forum president, Brian Whalen, and The Forum’s key finding was repeated like a tagline.

Aside from the flagrant insensitivity of such statements, The Forum Report’s underlying question of campus safety versus study abroad safety isn’t a line of inquiry bereaved families have ever pursued. Risks faced by students on campus versus students during study abroad are different; we get that. It is disappointing to us that The Forum Report did nothing to identify specific risks to study abroad students.

And so, in the aftermath of The Forum Report, using student deaths and injuries available via Internet, we are reviewing this information in an increasingly systematic way. While we do not claim PSA’s data as quantitative, or even scientific, we believe it is qualitative and notable—an ad hoc dataset compiled using available resources, including the web, volunteer experts, and the labor and knowledge of bereaved families. From our review, we would like to share a few observations.

While The Forum Report based their key finding off four student deaths, during that same calendar year we’ve identified fourteen. The following are categories of students we suspect were not included in The Forum Report:

  • High school students
  • Graduate students
  • Students who are foreign-born, but studying in the US, including US study abroad
  • Students studying abroad and not receiving credit, including internships, mission trips, religious trips, and performance trips
  • Students whose death occurred during “free-time”, including pre-, intra-, and post-program travel
  • Students whose programs were not insured by the two companies who participated in The Forum Report
  • Students attending non-Forum schools

Among our dead, injury appears to lead causes of death, specifically motor vehicle accidents, drowning and falls. Furthermore, heightened risk appears to be linked to specific demographics. For example, gender appears to be linked with manner of death. Also, certain countries of study appear to be linked with manner of death. In light of these observations, ProtectStudentsAbroad issues two recommendations.

To the study abroad industry: If fatality prevention is your profession’s premier goal, then embrace principles of transparency. To do less goes against American higher education’s historic ideals and operates as a betrayal of trust for students and their families.

To students and parents: The American publics’ lack of scientific literacy has allowed all sorts of industries, including the study abroad industry, to market sloppy science as “truth”. Until such time that the study abroad industry steps up and into the 21st century of evidence-based education******, we implore you to vigorously interrogate all claims made by programs. Ask difficult questions. Expect real answers.

The stakes are high. This work is hard. The cause is good.

~

*Research methods refers to the means by which data is gathered, and then statistically treated and analyzed.

**All-cause mortality is a measure used in research as an indicator of the safety or hazard of an intervention. For deaths, it is customary to use rates per 100,000, over a one-year period. In Turner’s study, he was measuring all deaths that occurred in his specified population, regardless the cause.

***Open Doors is a “comprehensive information resource on international students and scholars studying or teaching at higher education institutions in the U.S., and U.S. students studying abroad for academic credit at their home colleges or universities”. Under the umbrella of the Institute of International Education (IIE) and supported by a grant from the U.S. State Department, institutions of higher education voluntarily complete yearly surveys, from which an annual Open Doors publication is produced. Open Doors express purpose is to promote and grow international education; it does not collect safety data.

****The methods section of a research paper follows an exhaustive review of existing research on the topic. The methods section describes procedures used to collect data, and also details statistical treatment of that data. Methods are the nuts and bolts of a research project. When scientific methods are sound, the findings can illuminate, without bias, otherwise indecipherable connections between outcomes and a whole host of variables.

*****The peer review process begins with a research paper being submitted to editors of scholarly journals. If interested, editors refer the paper to experts in the field. Using discreet criteria, experts read and comment. Peer reviewers pay particular attention to the methods and results section, since these are most complicated and technically difficult. Methods sections should be written clearly enough that another researcher could pick up the paper and replicate the project. When well done, the peer review process serves to screen out poor research, screen in good, and in this way promote “best practices” for the entire field.

******Evidence-based education considers all aspects of education, from policy-making to classroom implementation, and applies evidence obtained from scientific research. Such research is not meant as a substitution for professional experience. Rather, it is a critical adjunct, meant to deepen and broaden fact-based knowledge.

To begin, again (Part 3)

At the end of World War I, four men—a former Secretary of State, a college president, a political science professor, and a Nobel Peace Prize winner—joined forces. Because of this first-ever global conflict, they’d concluded that lasting peace could only be achieved when peoples from every nation know one another, and thus, the essential value of educators and students.

So with support and funding from the Department of State, the Institute of International Education (IIE) was founded. IIE located its headquarters across the street from the United Nations. They began by organizing student and teacher exchanges with European governments. In 1921, IIE’s president persuaded the U.S. federal government to create a new visa class, “non-immigrant student visa”, thus bypassing immigration quotas. By the ‘30’s, IIE had expanded their activities into the Soviet Union and Latin America.

After World War II, America’s allies, though victorious, found their economies near collapse. With infrastructures destroyed and millions of people homeless, old powers of Europe were sidestepped, territories carved, colonies turned loose, and geopolitical maps redrawn. It was in this context that the United States and the Soviet Union began what seemed a terminal wrestling match, global dominance the prize.

In this climate, IIE was instrumental in spinning off an alphabet soup of study abroad-related organizations. CIES. CIEE. NAFSA. The latter, pronounced Naf-sa, but also known as the National Association of Foreign Student Advisors, began with the goal to train academic counselors for the many foreign-born students who arrived in America after World War II. In 1976, the State Department reinterpreted its funding for NAFSA, which allowed the organization to support not only foreign students in the U.S., but also U.S. students studying abroad. With over 10,000 members, NAFSA is now the largest professional membership organization, their main goal the advancement of international education.

In the 1950’s, IIE began publishing an annual accounting of study abroad. Called Open Doors, IIE dubs its publication “a comprehensive information resource” on study abroad. In order to do this work, Open Doors sends surveys to programs and collates responses. Questions include how many U.S. students go, to where, for how long, and with what program types—though Open Doors never counts students who die or are injured.

To you, the reader, I hope you are coming to understand just how complex study abroad is. When Ros Thackurdeen and I were dropped into this arena, we were newly bereaved mothers with hardly an idea of what we were seeing. Thomas and Ravi’s study abroad program, home university, and the U.S. embassy in the country where they died had contacted us, and these were the entities we knew.

What we’ve gradually come to understand is that over the past century numerous organizations have woven together with the singular goal of moving young learners around the world. In a sense, the study abroad industry started with the good intentions of a few and quickly intertwined the fabric of higher education with the federal government and professional membership organizations. Aided by lobbyists, international businesses, global tourism, insurers, and accreditors, it is not an overstatement to refer to study abroad as an industry.

The three 1996 study abroad safety incidents that resulted in student deaths, rapes, and robberies, also resulted in the year 2000 Congressional hearing on study abroad safety (see “To Begin, Again”, Part 1 and 2). Moreover, it led to a level of press scrutiny this industry was unaccustomed to.

In May of 2000, when the annual NAFSA convention met in San Diego, within the industry an ideological skirmish was brewing. Some study abroad professionals had concluded that industry standards were imperative, while others disagreed, arguing that standards would impede program flexibility. Ros Thackurdeen and I have been told that this debate was heated and some professional relationships never recovered.

In 2001, a handful of study abroad professionals reconvened to found the Forum on Education Abroad. Known as “The Forum”, this newest membership-driven coalition based itself at Dickinson College in Carlisle, Pennsylvania. They stuck to their goal and devised written standards for the entire industry, including Standard 8, which applies general guidelines to student “health, safety, security and risk management.”

Then, history arrived; this time, 9/11.

 

“What nations don’t know can hurt them.”

So begins the final report from the Abraham Lincoln Commission on Study Abroad. As a consequence of 9/11, Senator Paul Simon, a beloved Illinois legislator and bow-tie wearing former professor, worked with national legislators and the education community to create the Abraham Lincoln Study Abroad Fellowship program, with the goal to grow study abroad.

In 2003, as a complication of heart surgery, Simon unexpectedly died. In the aftermath, Senator Dick Durbin took the helm. The assembled committee included a Who’s Who of higher education professionals, plus another Illinois legislator and a former governor. Much like the founding fathers of IIE, Commission members had already concluded that understanding others is essential to global security, and study abroad is essential to the next generation’s understanding.

Titled Global Competence & National Needs, the Lincoln Commission’s 2005 final report opens and continues, “What nation’s don’t know can hurt them. The stakes involved in study abroad are that simple, that straightforward, and that important. For their own future and that of the nation, college graduates today must be internationally competent.”

The Lincoln Commission’s solution? By 2017, annually send one million U.S. undergraduate students to study abroad, with student demographics reflective of the general U.S. undergraduate population, and “non-traditional destinations” emphasized.

To read the Lincoln Commission’s 40-page final report is to understand that good intentions require funding. How much and who will pay informs most of the report. There is no interrogation of the resolution’s underlying logic, and never a mention of student safety.

It is for lack of funds that the Abraham Lincoln Study Abroad Act died in committee. In 2005 (the same year that the Lincoln Commission’s final report was issued), the Forum received recognition from the U.S. Department of Justice and the Federal Trade Commission. This official approval came to the Forum in spite of the fact that there were still no federal, state, or industry requirements to count and report study abroad safety incidents.

 

In the decade since The Lincoln Commission, the federal government, in concert with higher education and professional membership organizations, and with the financial support of American businesses and endowments, has inaugurated a number of study abroad growth initiatives, including 100,000 Strong in China, 100,000 Strong in the Americas, Young Africa Leaders Initiative, Young Southeast Asia Leaders Initiative, and Generation Study Abroad.

Introduced in 2014, IIE’s Generation Study Abroad is particularly interesting in that it recruits teachers to pitch study abroad to students, including high school and middle school students. “Join the commitment” and “Pledge your action,” IIE’s marketing reads, their goal to double study abroad enrollment by the end of the decade. In return, “Commitment Partners” are promised access to “resources…including a Generation Study Abroad badge, press materials, invitation to annual conferences and much more.”

During that same year, the State Department opened a study abroad office, with the goal to grow study abroad, though quotas were not set. At the end of 2014, the White House hosted a study abroad summit, inviting 130 of the “most influential travel bloggers and digital media outlets…to discuss U.S. government initiatives and strategies for encouraging American students to study, volunteer, and work abroad.” No student safety advocates were invited.

 

Ros Thackurdeen and I remember how much our sons believed—how we believed, too. It is devastating to imagine Thomas and Ravi’s last moments, the shattering of trust, so much potential disappeared.

We want you to know, even after Thomas and Ravi’s deaths, we believe in the principles that underlie international education. It is the execution that remains flawed, and devastatingly so. The absence of data means an absence of fact. The absence of fact means there is no possibility for science to impact risk assessments.

Instead, this is an industry built on political need, economic aspiration, and yes, good intentions, with so many players, multiplied agendas, and a complex of maze of interests. It is no wonder, when Ros and I meet with national leaders and their staff, Democrats and Republicans alike are visibly moved by our stories from the dark side of student travel. They often acknowledge that transparency is a “reasonable” request. But by the end of our meetings, there is an all-too-common deer-in-headlights moment, and then this question, “What do you want us to do?”

Huh? We’re a couple of bereaved moms. We didn’t imagine having to figure out the how-to of transparency.

 

The study abroad industry imagines their role as shepherds of America’s youth, preparing them for life and work in a globalized world. And surely, we can agree that, in an emerging political climate that may favor protectionism, even nationalism, there is value in an internationalized education.

But the industry has institutionalized a peculiar logic: Study abroad is assessed to be worth the risk—though precisely how much risk and what type, no one can say. On the front end of student travel, marketers rule. To understand this, all you have to do is peruse the impressively photographed brochures at campus-based study abroad forums. Pre-travel information is geared to sell a product. Wrap this product in a pro-America message, navigate the funding, and voila, America’s next generation of leaders.

On the back end, Open Doors provides a tally of how many students go, but not a tally of those who never return. Facile accounting comes with a narrative—promote the system as built, aimed toward growth, and that is all.

To bereaved families, this logic comes across in a way that the industry seems not to have anticipated: Sure, some programs have had a death, but not mine. Or, sure, my program has had some deaths, but look at how many students we’ve turned into leaders.

And if you need validation of our view, all you have to do is track newspaper quotes from industry heads in the aftermath of a study abroad student death: More students die going to the airport than studying abroad. Or, more students die on home campuses than studying abroad. Then come the numbers these leaders can prove, how many students they’ve educated—as if the students who come home somehow compensate for the one who didn’t.

A scientific mind will see through this logic, informed as it is by need, belief, incomplete data, and a shocking lack of knowledge regarding scientific methods. A scientific mind will understand the distinction between what is unforeseeable, as in truly random, and what is rare, but potentially predictable. Scientific methods enhance the foreseeability of rare events, which allows for strategies of prevention.

In the aftermath of a child’s death during study abroad, bereaved families go through a crash course into a new world. It is a chaotic scramble for details about what went wrong, and why, all the while navigating profound shock and grief. Gradually, we come to understand two things. One is that we will learn some facts, but not all. In other words, in the wake of a student’s death, the lack of institutional transparency, itself, becomes transparent.

The second thing we learn is more a general impression: Study abroad deaths do not represent some unknowable error within a landscape; they are not “accidents” in a scientific sense, as in random. Rather, these deaths represent error at the hands of shepherds who consistently refuse to use science to understand the landscape they place students in.

This is not an scientist’s mentality. It isn’t even an academic’s mentality. Study abroad as an industry manifests a gambler’s mentality. A gambler says: If a death happens, it will probably (hopefully) be someone else’s program, someone else’s student, someone else’s child. A gambler says: If a death happens in our program, protocols are in place, and those procedures will dictate our response. A gambler says: If death happens, it’s probably not our fault…Or, if we had some responsibility, it was only partial, and we’ll learn, but quietly, behind the scenes.

Reaction is not pro-action. Response protocols are prudent, but they’re not science. And they’re never a substitute for prevention.

We the bereaved ask individuals who make up the study abroad industry to begin again. Become the institutions you claim to be—academic. This will necessarily require you to become transparent. Educational programs and professional membership organizations that support transparency will be pioneers. To the extent that you work with other programs to aggregate data, you will be courageous. And when you safeguard someone else’s child with knowledge made from the best evidence available, you will have opened yourself to your own humanity. After all, our children—all of our children—are this world’s future.

Failing that, we ask federal officials to become the institutions you claim to uphold. Be legislators and leaders, safeguards for the people.

To begin, again (Part 2)

Several months after Ravi Thackurdeen’s death, his mother, Ros, began searching the Internet for well-established study abroad programs. On this day, Ros telephoned a private college whose international program had a large Internet presence. She intended to inquire about the safety of their student travel.

“I’m wondering what safety procedures you have in place for study abroad,” Ros asked.

“Oh, we only run safe programs,” the woman answered.

“What kinds of specific safeguards do you have for students?” Ros guessed that the woman believed she was speaking to a prospective student’s parent, so Ros played the part. She was not intending to speak of Ravi.

“I’m not sure what your question is.”

“What kinds of things do you do to protect students from injury? Or death?”

“We’ve never had a student death.”

“But you might, someday…”

“Well, we’ll deal with that when it happens.”

Now Ros felt angry, “My son died on his study abroad. Do you understand, someday is somebody’s child?!”

“I’m so sorry about your son, ma’am. As I said, we run safe programs.”

 

This conversation is a glimpse into two distinct modes of perception. One looks at the world through the lens of a working professional. The other looks at the world through the lens of a bereaved mother.

In all honesty, Ros and I didn’t know about “the other lens”—not until the deaths of our sons. Bereaved parents are said to be in “a club no one wants to join.” But more than that, bereaved parents are in a club no one wants to imagine. With profound grief comes the complete extinction of innocence. In its place, a new way of perceiving, a lens replacement so abrupt and thorough, the world can never be viewed as before.

As Ros’ conversation with the study abroad professional implies, most higher education institutions have policies and procedures regarding student injury and death during study abroad. Hence, the woman’s response, we’ll deal with [it] when it happens. And no one would argue against protocols for terrible outcomes; from this woman’s professional perspective, having protocols for when bad stuff happens is about safety.

In contrast, through a bereaved parent’s lens, safety is actually very different. Safety is about ensuring, to the best extent possible, that bad stuff doesn’t happen in the first place. This type of safety exists. It is known as “fatality and injury prevention”. Such strategies are well established in the health care community and always rely on transparent data.

 

What concerns us about basing student safety on reactive protocols is this: Protocols for negative outcomes are paired with insurers and lawyers, plus one unspoken wish: We’ve never had a student death [and we hope we never will].

Most of us call this luck. There is good luck and bad luck, and everything in between. Hoping to be lucky is what waivers are about. Risk is shifted to an eighteen year old who signs the bottom line because he or she doesn’t really understand risk like a fifty year old, or even a twenty-five year old. And besides, the study abroad industry is great at selling sizzle: Study abroad as an adventure, a far away land, different customs and culture, language and topography, and sure, some unknowns.

The industry can do better.

But they don’t. Not yet. To date, no one in the study abroad industry has publicly advocated for industry-wide comprehensive and transparent safety data.

How can this be? We are talking about one of America’s most sacred institutions, higher education. Higher ed understands that the noblest purpose of academia is the collection and sharing of information for the common good. With comprehensive data, plus statistics to search of patterns, risk can be clarified, allowing for strategies of prevention. A proactive approach to student safety depends on science. Unknowns need not be unknowable.

 

So here is a little secret from our horrible club: We recognize our kind. They know radical change—a dramatically shattered world, plus an internal wound that will never fully heal. For many, the life that remains becomes a kind of purgatory. Survivors reside in a liminal space, not fully here, with the living; and yet, not quite there, with the dead. Rather, it is through this “other lens” that the profoundly bereaved see both ways.

And what we see in this world is that it goes on and on as always, with barely a registry of what we have lost and the human potential we all have lost. Our children’s deaths are sad stories, old stories, too rarely told stories, only to be lived by some other family in the not too distant future. After all, the business of study abroad is complex, enormous, important, and for some, lucrative.

It is for this reason that we purposefully recall those who have preceded us into grief. Sixteen years ago, John Amato testified before a Congressional hearing about study abroad student safety. He spoke of the death of his daughter, Virginia, plus seven others, including three American students.

“Nearly from the day after the accident, we parents have been attempting first to learn the facts that resulted in our daughters’ deaths, and secondly to work toward preventing such accidents from occurring in the future. We have endured a frustrating struggle in both regards.”

Mr. Amato asks for two things. First, the facts. Not agendas, no spin. Truth.

Second, Mr. Amato asks for prevention efforts to protect someone else’s child.

These should not be a big asks. And yet, apparently they are, for bereaved parents are still seeking the same two things!

 

The absence of transparency from schools meant to serve our children as students multiplies the devastation of their deaths. And it is in this context that the emotional leveling extends, from families, through friends, and into communities as unmeasured collateral damage.

For many, these student deaths come to represent more—a betrayal by the very institutions we raise our next generation to believe in, as well as the values that propelled us to embrace study abroad in the first place.

Education. Hard work. The understanding of others. Wonder for this world.

We expected more from higher education.

Sometimes now, it is impossible for the bereaved not to wonder, Who are these people who would spend the children of others in favor of their own deal-with-it-when-it-happens ignorance?

The answer begins with good intentions.

 

Next: To begin, again (Part 3)

To begin, again (Part 1)

The year was 1996. Study abroad students traveling the world with Semester at Sea were meant to get from Delhi, India, to Agra. When one of their busses plunged off the road, seven people were killed, including four American students. Many more were injured.

Immediately, survivors were connected by grief. One newly bereaved father happened to be an attorney. From professional experience, he knew that when things go wrong facts get lost, which means there’s a limited time to get the true story. So he recommended that the families hire an independent investigator, and that is what they did.

What these families learned is that Semester at Sea was working with a new tour operator. A last minute itinerary change moved students from plane to bus, two busses at night on the Grand Trunk Road, dubbed by travel writers as “one of the most perilous roads in the world.” Neither students nor parents knew that locals stay off this route at night; the U.S. embassy advises their personnel to do the same. Moreover, the bus driver had been driving all day and night, and Semester at Sea’s tour operator was uninsured.

The 1996 Semester at Sea incident resulted in headlines such as this, “Death clouds floating college” (L.A. Times). But this was not Semester at Sea’s first student death, nor last.

 

Two years later, in 1998, armed gunmen removed St. Mary’s of Maryland study abroad students from their bus traveling through Guatemala. All students were robbed and five were raped. This time, headlines read, “Traveling in a troubled land” (Washington Post).

And then, in the year 2000, two Antioch College students were shot. News accounts spoke of their deaths as “Hell in a heavenly place” (Newsweek) and “Their paradise lost” (People). Once again, media commented on the landscape, as if the beauty of a place should protect America’s collective innocence.

But where were the names of the dead? Virginia Amato, Sara Schewe, Cherese Laulhere, Jenna Druck, Emily Eagan, Emily Howell. Real people, someone’s child, sibling, or friend, young learners dying horrific deaths far from home. The New York Times went so far as to say, “Costa Ricans fear slaying of U.S. women will hurt tourism.”

 

These three incidents joined as an American pivot point, in part because each incident resulted in more than one victim, which garnered more than one day’s news. At the time, Peter Hoekstra was a Republican congressman from Michigan’s second district, member of The Education and the Workforce Committee, and chairman of its subcommittee, Oversight and Investigations. Hoekstra was reportedly moved by Detroit Free Press coverage of the Antioch College deaths. After all, one of the dead hailed from Ann Arbor.

In October of 2000 study abroad student safety took the national stage, with six stakeholders testifying before Hoekstra’s subcommittee. Included were John Amato, the aforementioned lawyer and bereaved father, and also Peter McPherson, president of Michigan State University, home to the nation’s largest study abroad program. Additionally, ten appendixes contain written testimony.

The resulting document is one hundred seventy pages long. And for all of these pages, so many words, this Congressional hearing resulted in what? Though many federal and state officials have promoted the growth of study abroad, it’s been sixteen years since our national legislators considered study abroad student safety. Our sons, Thomas Plotkin and Ravi Thackurdeen, have been dead for more than four years, and during this time, how many other study abroad students have died or been injured?

No one can say. The study abroad industry still does not count and report safety incidents. As a consequence, when Ros Thackurdeen and I meet newly bereaved families, it is common for us to hear the very words we once spoke, “I thought my child was study abroads’ first death.”

This is why ProtectStudentsAbroad’s inaugural blog begins by asking the question every bereaved family wishes to have answered.

What will it take for student safety to become America’s priority?

 

Next: To begin, again (Part 2)